A) The scroll is an A4 handcrafted letter rolled and tied with ribbon and waxed sealed with FC or SC monogram. It is placed in a handcrafted tube with your child’s name on the front (or whatever your choose)! It is decorated with ribbon and also wax sealed. Then wrapped in festive tartan tissue and ribbon and placed festive scented monogrammed Jiffy bag. (please ensure that you give us your children/s surname, this is purely decorative but not specifically needed for your reveal. It does however add a layer of extra protection to your scroll. The outside packaging will be addressed to YOU! B) The letter is an A4 handcrafted Letter folded into a DL gold embossed envelope, that is lined with your loved one’s name entwined with Christmas carols. Then wrapped in festive tartan tissue and ribbon and placed in a plain or festive monogrammed scented green envelope and sent to you. (please ensure that you give us your children/s surname, this is purely decorative, and not specifically needed for your reveal. It does however add a layer of extra protection to your scroll) The outside packaging will be addressed to YOU!

A. We aim for Next day 1st class delivery for letters. This may vary depending how near it is to Christmas when you purchase your letter, (as Christmas post is notably busy from September 1st). We get very busy from the 1st week in September so be quick to order! We give a 3-5 day turnaround in busier periods.

A. Yes, sign your letter from The Elves or Mrs Christmas! Just let us know!

Your coins will be placed in a Magical Wishing Coin scented monogrammed coin bag. Please let us know whether you would like a bag monogrammed with SC (Santa Claus) or FC (Father Christmas). (If you are placing a letter or scroll order along side this. I will use a the monogram in relation to your letter signature! The coins will be placed inside a box labelled to you, alongside your order details. Then placed in the main outside packaging, (separate from your scroll or letter. (Thus enabling you to gifts your items at separate times! Ideas include, hanging the coin bags on the Christmas Tree, in a Christmas Stocking, or gift at the airport, or at bedtime etc etc!

A. Of course please let us know your requirements

A. Of course - If your wording goes over the one page, you can just ask for extra pages. Why don’t you address one page for each child? This saves on individual letter costs!

A) yes it is!

A. The letter is folded and placed inside the lined gold and parchment envelope, and then gift wrapped and placed inside a green monogrammed jiffy A5 envelope, this will be addressed to your loved one, (please ensure their Surname is given) The outside package envelope will be addressed to you !

A. In private messages please! Too large for one message? Leave your message over two or three messages, I will confirm receipt of them all!

A. Both letters and scrolls can hold up to 175 words. If you have more to say, please add an extra page to your order at checkout using the personalisation settings. NB. Please refrain from using "p.s's" or "XXX" under Santa Claus's or Father Christmas's signature. This will make your letter very untidy and in most cases I will not have room for the gold flourish at the bottom of your letter! NB. If you order more than one page, I will use a slightly thinner parchment paper to ensure that the pages fit into the scroll holder or envelope. The maximum number of pages available is four.